How long is delivery?


Please allow for 10 working days delivery nationwide. Our products normally come direct from our overseas warehouse and while we personally pay for Fedex courier services to ensure safety and guarantee delivery, in the current circumstances this still takes time.




Do you offer any guarantees?


Yes we do! We not only stand by the quality of our crystal singing bowls and sound healing products but we want you to be 100% satisfied too. So if you aren't satisfied with your purchase you can simply return to our base here in Wellington and we will refund your money as soon as it has arrived to us. Unfortunately we don't pay the shipping costs to send back to us here.




What happens once I've purchased?


Great question! You'll receive a confirmation email that just states your order has been processed with our supplier. Once we receive confirmation we will email you with your tracking number and expected time of delivery.




Can I track my order?


Yes you certainly can! We will send you your unique Fedex tracking number as soon as we've been advised by our supplier and that way you can track your package all the way to your front door. Of course, you can always email us if you're experiencing any problems with your delivery at any time and we will chase it up for you!





FAQ

© 2020 by The Oracle Shop NZ. Proudly created with DCDesigns

  • Black Facebook Icon
0